Delegate Access in Microsoft 365 with CoreView Custom Roles

Overwhelmed by ticket escalations? It's time for secure admin delegation.

Microsoft’s native admin roles are either too powerful or too restrictive. We can help.

Despite having access to Microsoft's 80+ admin roles and configurable permissions, large organizations still struggle to delegate "just enough" access to admins. As a consequence, IT teams are overwhelmed by ticket escalations, leading to unacceptable time-to-resolution for critical IT tasks.

CoreView's Virtual Tenants for Microsoft 365 allow you to create and delegate custom admin roles in just a few clicks. Join hundreds of Microsoft 365 customers, reducing ticket escalations by up to 90%.

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How your peers use CoreView Delegation Management for Microsoft 365

Minimize global admin exposure

Easily create admin roles with “just enough” access.

Microsoft 365 has over 80+ admin roles, 200+ custom permissions, and administrative units, and businesses are still finding it hard to give users “just enough” access. Because of this, admins often resort to using overpowered privileged accounts.

CoreView allows you to create custom admin roles with “just enough” access in just a few clicks. It’s easy to give admins enough access to stay productive, without having to give them powerful accounts like global admins.

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Enforce least privilege for Microsoft 365

Stay in line with best practice security and compliance.

Every major compliance mandate now requires that businesses enforce least privilege. The trouble is that Microsoft’s native capabilities either give users too much access or too little, making it nearly impossible to maintain best practice.

CoreView makes it easy to achieve least privilege for Microsoft 365 by making it easy to create custom admin roles in Entra (Azure). Businesses can ensure that each technical and non-technical user has “just enough” access and no more.

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Enable self-service administration

Empower regional and divisional IT teams to resolve their issues.

Microsoft 365 makes it hard to delegate “just enough” access for IT admins. Because of this, central IT teams often can’t allow regional and divisional IT teams to self-service administration. Consequently, central IT is overwhelmed, and regional teams are unable to resolve tickets quickly.

CoreView’s virtual tenant segmentation capabilities allow you to create virtual tenants that segment administrative access for that unique division. Then, with CoreView’s granular permissions, you can give admins just enough access to resolve their issues within that virtual tenant.

Cut ticket escalations and time-to-resolution

Delegate secure access to regional teams and resolve issues.

Because it is hard to delegate access to regional teams, central IT teams are often overwhelmed by basic ticket escalations that can only be addressed with high-level admin accounts. This slows down ticket resolution, impacting productivity for all end-users.

CoreView makes secure delegation easy. You can give divisional and regional teams “just enough” access to resolve their own issues. Because of this, they don’t need to wait for central IT, keeping regional teams productive.

Enable secure collaboration after M&A

Delegate “just enough” access to admins from acquired tenants.

Mergers and acquisitions are complex, especially when they involve merging IT. Integrating a new Microsoft 365 tenant and the associated IT team can take time for trust to build, making it difficult to give the new IT admins privileged access to your tenant.

CoreView’s delegation capabilities mean that IT admins from your newly acquired business can be given administrative access, without needing to provide them with powerful Microsoft 365 admin roles with excessive scope, making the integration process much easier.

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Delegate license management

Delegate license pools so each team has exactly the licenses they requested.

When organizations pay for their Microsoft 365 licenses, they do so based on an internal survey of their requirements by region, division, and team. However, once licenses are purchased, there is no way to delegate them amongst teams, meaning any team around the world can take unused licenses.

CoreView allows you to delegate licenses to regional or divisional teams so that each team gets exactly the licenses they requested, and they are not left at risk of other teams taking their licenses.

Delegate “just enough” access for Microsoft 365 admins

Overwhelmed by ticket escalations? It's time for secure admin delegation.

Make delegation effortless with CoreView’s Virtual Tenant segmentation for Microsoft 365

Delegate "just enough" access for effective Microsoft 365 administration

Explore CoreView’s delegation capabilities

Minimize global
admin exposure

Enforce
least privilege

Enable self-service
administration

Drive down
ticket escalations

Enable mergers
and acquisitions

Delegate
license management

The No-Nonsense Guide to Microsoft 365 Delegated Administration