CUNY is the largest urban university system in the United States. While they’ve successfully grown and expanded their operations and number of campuses over the years, they recently began seeking a Microsoft 365 management vendor who could help them boost automation and security, enhance delegation, and address demand for Microsoft applications and services.
CUNY wanted to give each of their campuses control over their users – to increase efficiencies – but they didn’t want to sacrifice security or increase IT workloads in the process. CUNY manages 700,000 mailboxes of all types; from service accounts to shared mailboxes, across current and former students, staff and faculty. “CUNY needed a way to augment and extend Microsoft’s native tools to enable secure delegation of administrative functions. CoreView provides us with that capability,” said James Haggard, the University’s Deputy Chief Information Officer.
“We are honored that CUNY trusts CoreView to help control and optimize every aspect of Microsoft 365 administration,” said Simon Azzopardi, CEO of CoreView. “We have deep Microsoft 365 expertise, which allows us to focus on helping CUNY manage licenses and tenants, automate manual tasks and empower all users to get the most value from their investment.”
By using CoreView Virtual Tenants™, CUNY has consolidated campus administration into a single pane of glass which has allowed them to enhance data security and restrict access to admin centers on a true “as needed” basis. With CoreView Custom Actions, CUNY is able to hardcode naming conventions into group creation, ensuring consistency critical across any distributed organization.